Thanks for shopping at https://toystrendsnow.com
We believe in our product and value the happiness of our fans and customers.
Please email the vendor who you purchased the product from, if you are not happy with any of our products and we will be glad to exceed your expectations. We are reasonable people and will try our best to work something out. If you are not completely happy with your new ordered product from our online store, please send it back to us within 15 days for a full refund.
If you are not entirely satisfied with your purchase, we’re here to help.
Please see the vendors return policy.
You have 15 calendar days to return an item from the date you received it. To be eligible for a return:
- Your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
All refunds are done thru the vendor where you purchased the product.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your credit card issuer’s policies.
ALL shipping is done thru the vendor where you purchased the product from.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
ALL refunds will be handled thru the vendor and their polict that was in affect when you purchased as to whether they do not refund your money.
You will not receive refunds if; You did not receive your orders due to factors caused by you or factors beyond [Your Store or Business Name] control, like:
- Wrong shipping address
- Not cleared by your local custom
- Natural disaster which led to the delay
Do send your refund request via email to [firstname.lastname@example.org] or better still use our contact us page.